Oh the joys of working with patients every day.. Yes it can be a joy, I've had some great patients come through, who are extremely nice, and make my day better. There are also those patients who come in and make my day WORSE.. Extremely WORSE. You fight with me, I will fight back. It is not my fault your insurance says there is a 50$ co-pay and the card says it is 20 for pcp and 30 for Specialist.. We are neither. Don't chew me out about your balance of 50$ because you didn't pay anything at your last apt, and you refuse to accept the fact that, your copay is 50. I am not a billing expert so you can call and chew them out about it or call your insurance and discuss your copays with them, i am sure they would love to tell you your copay is 50, since that is what they told us. Insurance is not a nice person trying to help you. They are a business, they are trying to make money too.
I am really thankful for the pts that came before you, whom I told we did not accept there insurance and they kindly asked where they could go, and I nicely helped them with a medication problem they had.. I am sure they were the calm before your CRAP storm.. was I mean back.. probably, I am sure the two patients who were waiting in line for you to leave thought i was, but you know what you were not getting the point so I did what I had to! Farewell I hope you find a PCP so you can just pay you 20 copay like "you always do"
WOW i feel better!
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